We had a check up service on our air conditioning unit and our technician was Jacob Ramirez, very professional, polite & communicated well. It’s refreshing to have a personal connection with customer & technician- he introduced himself, asked about our day, any questions we had & then got to work. When he was finished, told us of his findings & will follow up with his recommendation. You have a great employee, keep up the good work Jacob 👍
Adam
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March 03, 2025
Update 3/3/25:
Our unit has been running beautifully without a single issue. We had ACA out today to do the first check up on the unit after our install last year. Jacob Ramirez was our field expert and he was great. Called me beforehand to let me know when he would arrive, arrived at the time he said he would, and was extremely friendly and professional. He did a complete inspection of the system and did so in a timely manner. Everything checked out as expected. Very happy with our unit and with our field expert, Jacob!
February 2024: We've been needing to get our 13 year old A/C unit replaced for the better part of a year but have been holding out due to the price and size of a job it is. We decided before summer hit this year, lets get it done. We called a total of three different highly rated A/C companies, ACA being one. Brent came out, did a good thorough inspection of our unit and the house and discussed what he found and what he recommended for us. He gave us 3 different quotes on 3 different levels of units. Surprisingly, the top tier Trane unit he recommended was still a lower price than the lowest level ones from their competitors. They also worked in a few discounts for me. What I really liked was that during the inspection Brent noticed that the return duct we had was a little smaller than what was required for a 5 ton unit. While the competitors pointed this out as well, Brent was the only one that recommended we just add an additional smaller duct to increase the CFM at a fraction of the price instead of replacing the entire duct and filter housing assembly. Additionally, ACA mentioned a few other "upgrades" we could do but they were not pushy at all when I decided to not go with them.
When it came to install day, the crew showed up right at 7 AM as scheduled. Phil and Corey were my installers and they were very professional and knowledgeable. They answered all my questions and were very easy to talk to. What I really appreciated was that Brent, who is the expert that gave us our quote, actually came by for the majority of the morning to help the installers and give me updates throughout the install. Although he did not need to be there, he said he didn't have any appointments that morning and wanted to make sure he was here to ensure the install was smooth for myself and his guys. All in all the crew was here for about 9 hours and it all went very smooth. The used drop clothes so my carpet stayed clean and they did a great job vacuuming up any mess and the trim they removed to install through the attic looks like it was never removed.
Pulling the trigger on a new A/C unit can be very intimidating but the crew at ACA made the process as painless as possible. If you are looking for a company to take good care of you and not charge you an arm and a leg, I couldn't recommend ACA enough. Can't wait to break in this new Trane unit this summer!
Steve Wamsley
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March 10, 2025
I’ve used ACA for several years now! Jacob came out this morning and as usual for this company, did an outstanding job! One of the most thorough and professional young men I’ve met in awhile! As a homeowner I appreciate good service and quality craftsmanship! Jacob provided both? 🇺🇸
Jeri Davis
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February 28, 2025
I had the most amazing experience with Air Conditioning of Arizona. From beginning to end. Their personalized service and attention detail was exceptional. There were so many the made my experience what it was but Phil and Corey, my installation techs, were knowledgeable, customer focused, efficient and just all around great guys!
R L
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January 27, 2025
Good job all the way around! Salesman Brent was knowledgeable about the systems and didn’t try and sway us one way or the other…..upfront about costs and warranty expectations. Installers Phil and Corey were friendly and efficient and finished the job and cleaned up sooner than expected! All questions were answered. Happy with outcome! Would recommend!
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We had a check up service on our air conditioning unit and our technician was Jacob Ramirez, very professional, polite & communicated well. It’s refreshing to have a personal connection with customer & technician- he introduced himself, asked about our day, any questions we had & then got to work. When he was finished, told us of his findings & will follow up with his recommendation. You have a great employee, keep up the good work Jacob 👍
Update 3/3/25: Our unit has been running beautifully without a single issue. We had ACA out today to do the first check up on the unit after our install last year. Jacob Ramirez was our field expert and he was great. Called me beforehand to let me know when he would arrive, arrived at the time he said he would, and was extremely friendly and professional. He did a complete inspection of the system and did so in a timely manner. Everything checked out as expected. Very happy with our unit and with our field expert, Jacob! February 2024: We've been needing to get our 13 year old A/C unit replaced for the better part of a year but have been holding out due to the price and size of a job it is. We decided before summer hit this year, lets get it done. We called a total of three different highly rated A/C companies, ACA being one. Brent came out, did a good thorough inspection of our unit and the house and discussed what he found and what he recommended for us. He gave us 3 different quotes on 3 different levels of units. Surprisingly, the top tier Trane unit he recommended was still a lower price than the lowest level ones from their competitors. They also worked in a few discounts for me. What I really liked was that during the inspection Brent noticed that the return duct we had was a little smaller than what was required for a 5 ton unit. While the competitors pointed this out as well, Brent was the only one that recommended we just add an additional smaller duct to increase the CFM at a fraction of the price instead of replacing the entire duct and filter housing assembly. Additionally, ACA mentioned a few other "upgrades" we could do but they were not pushy at all when I decided to not go with them. When it came to install day, the crew showed up right at 7 AM as scheduled. Phil and Corey were my installers and they were very professional and knowledgeable. They answered all my questions and were very easy to talk to. What I really appreciated was that Brent, who is the expert that gave us our quote, actually came by for the majority of the morning to help the installers and give me updates throughout the install. Although he did not need to be there, he said he didn't have any appointments that morning and wanted to make sure he was here to ensure the install was smooth for myself and his guys. All in all the crew was here for about 9 hours and it all went very smooth. The used drop clothes so my carpet stayed clean and they did a great job vacuuming up any mess and the trim they removed to install through the attic looks like it was never removed. Pulling the trigger on a new A/C unit can be very intimidating but the crew at ACA made the process as painless as possible. If you are looking for a company to take good care of you and not charge you an arm and a leg, I couldn't recommend ACA enough. Can't wait to break in this new Trane unit this summer!
I’ve used ACA for several years now! Jacob came out this morning and as usual for this company, did an outstanding job! One of the most thorough and professional young men I’ve met in awhile! As a homeowner I appreciate good service and quality craftsmanship! Jacob provided both? 🇺🇸
I had the most amazing experience with Air Conditioning of Arizona. From beginning to end. Their personalized service and attention detail was exceptional. There were so many the made my experience what it was but Phil and Corey, my installation techs, were knowledgeable, customer focused, efficient and just all around great guys!
Good job all the way around! Salesman Brent was knowledgeable about the systems and didn’t try and sway us one way or the other…..upfront about costs and warranty expectations. Installers Phil and Corey were friendly and efficient and finished the job and cleaned up sooner than expected! All questions were answered. Happy with outcome! Would recommend!