It was 2 pm when I called he said he would be at my house in an hour. When nobody showed up i called back at 3:30. He said nobody showed up in will be there soon. HE NEVER came. I called Apollo plumbing and they showed up and did the job quickly and the price was not bad at all.
David S
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February 24, 2019
Bob Vena personally installed the heating system 15+ years ago in my house from the previous owner and has been servicing my house located in the Strathmore section of Aberdeen. He changed out my boiler and couple controllers for the multi zone house a little over a year ago and now there is an issue with one of the controllers on the system. He does not want to come out to even verify the problem. I am very disappointed that he installed the system, serviced it charging a hefty price a year ago and now does not want to look at it to see what is wrong. He actually gave me an appointment and never showed up. When I called he just said he does not want to service this and to find another company.
There is no loyalty in this person and company. Suggest to use other more serious companies.
Lauren Cavanagh
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April 04, 2020
Bob & his team were great! We called on a Saturday morning with an emergency gas leak and they were at our house within the hour! They had it all fixed and our gas back up and running in less than 2 hours. And for a fraction of the cost of other quotes we received. Would highly recommend Bob Vena—he’s extremely fair, honest, and does great quality work!
Beth Hessek
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December 14, 2021
Bob has been my plumber for over 25 years. He's always prompt and respectful. Prices are reasonable. He's replaced several water heaters, hooked up my stove, dishwasher, washer, and dryer. He's replaced one of my toilets as well. If I have a problem with something he doesn't do, like air conditioning, her refers me to someone he knows is reasonable and won't take advantage. I have referred him to several people who also were pleased with him and his workmanship.
Jean Bonhomme
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January 04, 2023
These guys were absolute professionals. As soon as they walked in, they were like your water heater is completely shot and it needs to be replaced. We are sorry to inform you but we want to be honest with you and I appreciate it that. They fought hard for me and they were able to get the retailer to get me some warranty on the new water heater. Overall, I would say they are smart, quick, clean and efficient
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It was 2 pm when I called he said he would be at my house in an hour. When nobody showed up i called back at 3:30. He said nobody showed up in will be there soon. HE NEVER came. I called Apollo plumbing and they showed up and did the job quickly and the price was not bad at all.
Bob Vena personally installed the heating system 15+ years ago in my house from the previous owner and has been servicing my house located in the Strathmore section of Aberdeen. He changed out my boiler and couple controllers for the multi zone house a little over a year ago and now there is an issue with one of the controllers on the system. He does not want to come out to even verify the problem. I am very disappointed that he installed the system, serviced it charging a hefty price a year ago and now does not want to look at it to see what is wrong. He actually gave me an appointment and never showed up. When I called he just said he does not want to service this and to find another company. There is no loyalty in this person and company. Suggest to use other more serious companies.
Bob & his team were great! We called on a Saturday morning with an emergency gas leak and they were at our house within the hour! They had it all fixed and our gas back up and running in less than 2 hours. And for a fraction of the cost of other quotes we received. Would highly recommend Bob Vena—he’s extremely fair, honest, and does great quality work!
Bob has been my plumber for over 25 years. He's always prompt and respectful. Prices are reasonable. He's replaced several water heaters, hooked up my stove, dishwasher, washer, and dryer. He's replaced one of my toilets as well. If I have a problem with something he doesn't do, like air conditioning, her refers me to someone he knows is reasonable and won't take advantage. I have referred him to several people who also were pleased with him and his workmanship.
These guys were absolute professionals. As soon as they walked in, they were like your water heater is completely shot and it needs to be replaced. We are sorry to inform you but we want to be honest with you and I appreciate it that. They fought hard for me and they were able to get the retailer to get me some warranty on the new water heater. Overall, I would say they are smart, quick, clean and efficient