Exceptional Service from Desert Foothills Air Conditioning
After nearly three years of struggling with an intermittent heating issue on extremely cold days, and having three other HVAC companies fail to identify the problem, Desert Foothills Air Conditioning came through with flying colors. Unlike the others, who scheduled visits in the warmer afternoon hours when the issue wasn’t apparent, Desert Foothills arrived promptly at 8:30 AM, just as promised, to evaluate the system under real conditions.
Within that single visit, they pinpointed the problem—a thermostat setting preventing the heat from kicking in below a certain threshold. It was a straightforward fix that others had completely overlooked. The professionalism, punctuality, and expertise they demonstrated were unmatched.
This was hands-down the best service call money I’ve ever spent. I won’t hesitate to call them again for any future HVAC needs, as they’ve proven themselves to be leagues ahead of the competition. Thank you, Desert Foothills Air Conditioning, for your competence and outstanding service!
Callie Sommers
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August 31, 2024
Amazing service from start to finish! Our A/C shut down unexpectedly on a holiday weekend. We called around 10:30 AM and Jon at Desert Foothills Air Conditioning was already at our house at 11:30 AM. He was polite, timely, and reasonable. The problem was diagnosed quickly. We are grateful a friend recommended this company to us. We will certainly be using their service again the future. It's so nice to find a family owned, smaller business. Many larger A/C companies feel like a sales pressured transaction. This was just fixing the issue at hand, without all of the unnecessary pressure. Highly recommend!
Michael Kotubey
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November 21, 2024
Let me preface this review by saying I’m not the average HVAC customer having spent many years in this industry. I’m very particular about service techs and companies and know great when I see it and this experience was great!
Westin came out to service our four systems today and to diagnose an Ecobee thermostat heating issue. Service was prompt and he arrived on time as promised. Westin was efficient, thorough, professional and competent and explained what he found and what he did very clearly. He diagnosed and fixed the Ecobee issues in less than 15 minutes after I spent 3 hours the day before with Ecobee tech support which accomplished NOTHING!
Ecobees tech support could not solve the issue and basically they washed their hands of the issue. Jon the owner was also very accommodating and helpful in offering suggestions on equipment and services and is very responsive.
I give Desert ⭐️⭐️⭐️⭐️⭐️ for quality, responsiveness and for being customer focused. AND their pricing is very reasonable considering the level of service they provide when you compare them to many of the Big Boys in the local industry and I believe they are better.
Tom Brugato
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August 29, 2024
Amazing company and incredible customer service. Sent an email request at 2:30 pm today and received a call back 30 minutes later and they sent a service tech out to my home in Cave Creek 30 minutes after the call. Diagnosed the issue with my AC unit, replaced the broken part, and my house is now cooling as we speak. Excellent commutation and a very fair price, especially given the urgency of the issue. Highly recommend this company for whatever your HVAC needs might be. Thank you Desert Foothills AC and Heating team. You are a step above anyone I’ve used in the past.
Chandra Kriegsfeld
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August 20, 2024
We have used Desert Foothills Air Conditioning for years. Our most recent experience was the install of a new unit in a shop that previously had no AC. Everything went smoothly and the job was well done. They are honest, reliable, professional and their work is quality. Family owned and operated which we love! We highly recommend Desert Foothills Air Conditioning!
Our Address
35880 N Creek View Ln, Cave Creek, AZ 85331, USA
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Exceptional Service from Desert Foothills Air Conditioning After nearly three years of struggling with an intermittent heating issue on extremely cold days, and having three other HVAC companies fail to identify the problem, Desert Foothills Air Conditioning came through with flying colors. Unlike the others, who scheduled visits in the warmer afternoon hours when the issue wasn’t apparent, Desert Foothills arrived promptly at 8:30 AM, just as promised, to evaluate the system under real conditions. Within that single visit, they pinpointed the problem—a thermostat setting preventing the heat from kicking in below a certain threshold. It was a straightforward fix that others had completely overlooked. The professionalism, punctuality, and expertise they demonstrated were unmatched. This was hands-down the best service call money I’ve ever spent. I won’t hesitate to call them again for any future HVAC needs, as they’ve proven themselves to be leagues ahead of the competition. Thank you, Desert Foothills Air Conditioning, for your competence and outstanding service!
Amazing service from start to finish! Our A/C shut down unexpectedly on a holiday weekend. We called around 10:30 AM and Jon at Desert Foothills Air Conditioning was already at our house at 11:30 AM. He was polite, timely, and reasonable. The problem was diagnosed quickly. We are grateful a friend recommended this company to us. We will certainly be using their service again the future. It's so nice to find a family owned, smaller business. Many larger A/C companies feel like a sales pressured transaction. This was just fixing the issue at hand, without all of the unnecessary pressure. Highly recommend!
Let me preface this review by saying I’m not the average HVAC customer having spent many years in this industry. I’m very particular about service techs and companies and know great when I see it and this experience was great! Westin came out to service our four systems today and to diagnose an Ecobee thermostat heating issue. Service was prompt and he arrived on time as promised. Westin was efficient, thorough, professional and competent and explained what he found and what he did very clearly. He diagnosed and fixed the Ecobee issues in less than 15 minutes after I spent 3 hours the day before with Ecobee tech support which accomplished NOTHING! Ecobees tech support could not solve the issue and basically they washed their hands of the issue. Jon the owner was also very accommodating and helpful in offering suggestions on equipment and services and is very responsive. I give Desert ⭐️⭐️⭐️⭐️⭐️ for quality, responsiveness and for being customer focused. AND their pricing is very reasonable considering the level of service they provide when you compare them to many of the Big Boys in the local industry and I believe they are better.
Amazing company and incredible customer service. Sent an email request at 2:30 pm today and received a call back 30 minutes later and they sent a service tech out to my home in Cave Creek 30 minutes after the call. Diagnosed the issue with my AC unit, replaced the broken part, and my house is now cooling as we speak. Excellent commutation and a very fair price, especially given the urgency of the issue. Highly recommend this company for whatever your HVAC needs might be. Thank you Desert Foothills AC and Heating team. You are a step above anyone I’ve used in the past.
We have used Desert Foothills Air Conditioning for years. Our most recent experience was the install of a new unit in a shop that previously had no AC. Everything went smoothly and the job was well done. They are honest, reliable, professional and their work is quality. Family owned and operated which we love! We highly recommend Desert Foothills Air Conditioning!