Great Service! Amazing Guy! Came out immediately & Fixed My AC Unit at My Business, Pricing was overly fair. Definitely Will Be My only spot for maintenance or any other needs when it comes to my cooling & heating. Thank You Carlos.
Shontell
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February 24, 2024
Truly happy with the service and unit replacement provided by Carlos and his team. He was friendly, knowledgeable and efficient. Buying a new AC unit is rough as it’s a large purchase. Carlos was patient and kind and educated me on the unit that would best fit my home without trying overselling. Carlos was transparent through the whole process and not only matched a unit to my home but also a unit that didn’t break the bank. I would definitely recommend him for service calls and unit replacements.
Savannah Kellis
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July 02, 2024
My warranty set me up with this company to look at my AC, the company called me and told me my home was too tall for them to service and to tell my warranty they couldn’t do it so I did and my warranty company set me up with someone new, but for some reason Pro-tech still showed up and since they showed up before the new company, my warranty said to have them service it. But they of course didn’t have a ladder and said they would go get one and come back. They didn’t come back, they rescheduled my appointment for the next day without even calling me to ask if that was okay, and then after I spoke with the technician and confirmed he would be the same one to come back the next day (I had talked to him about whether he was okay with my dog who I had paid to put in daycare the day they “went to go get a ladder and come back” and he said that he was fine with the dog and that he’d make sure he was the one who came back the next day, since I can’t afford to pay to put my dog in daycare AGAIN after just essentially wasting the time and money to put him in daycare in the first place since they didn’t even do the service) just for them to randomly assign me a new person a couple hours before the new appt.
Absolutely Horrible customer service
Lisa Agresto
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May 23, 2024
Great experience! After the first company we called failed to bring a tall enough ladder to reach our roof unit, ProTech had someone out to us (with the correct ladder) within an hour. Steve was friendly, explained everything thoroughly, and was highly professional. Will definitely use them again!
Maria Stewart
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December 28, 2023
The Pro Tech technicians were amazing! Carlos, Tom, and Manuel did such an efficient job installing our new air conditioner. Carlos explained everything of what would be done. He went out of his way to come to our house the evening before installation to ensure we had heat by temporarily added free on. We took advantage of the promotion he offered, and we were able to get our new air conditioner installed the very next day after speaking to him. Excellent product and warranty and 1 year of free labor! Don't hesitate to hire this company!
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1050 N Fairway Dr B110, Avondale, AZ 85323, USA
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Great Service! Amazing Guy! Came out immediately & Fixed My AC Unit at My Business, Pricing was overly fair. Definitely Will Be My only spot for maintenance or any other needs when it comes to my cooling & heating. Thank You Carlos.
Truly happy with the service and unit replacement provided by Carlos and his team. He was friendly, knowledgeable and efficient. Buying a new AC unit is rough as it’s a large purchase. Carlos was patient and kind and educated me on the unit that would best fit my home without trying overselling. Carlos was transparent through the whole process and not only matched a unit to my home but also a unit that didn’t break the bank. I would definitely recommend him for service calls and unit replacements.
My warranty set me up with this company to look at my AC, the company called me and told me my home was too tall for them to service and to tell my warranty they couldn’t do it so I did and my warranty company set me up with someone new, but for some reason Pro-tech still showed up and since they showed up before the new company, my warranty said to have them service it. But they of course didn’t have a ladder and said they would go get one and come back. They didn’t come back, they rescheduled my appointment for the next day without even calling me to ask if that was okay, and then after I spoke with the technician and confirmed he would be the same one to come back the next day (I had talked to him about whether he was okay with my dog who I had paid to put in daycare the day they “went to go get a ladder and come back” and he said that he was fine with the dog and that he’d make sure he was the one who came back the next day, since I can’t afford to pay to put my dog in daycare AGAIN after just essentially wasting the time and money to put him in daycare in the first place since they didn’t even do the service) just for them to randomly assign me a new person a couple hours before the new appt. Absolutely Horrible customer service
Great experience! After the first company we called failed to bring a tall enough ladder to reach our roof unit, ProTech had someone out to us (with the correct ladder) within an hour. Steve was friendly, explained everything thoroughly, and was highly professional. Will definitely use them again!
The Pro Tech technicians were amazing! Carlos, Tom, and Manuel did such an efficient job installing our new air conditioner. Carlos explained everything of what would be done. He went out of his way to come to our house the evening before installation to ensure we had heat by temporarily added free on. We took advantage of the promotion he offered, and we were able to get our new air conditioner installed the very next day after speaking to him. Excellent product and warranty and 1 year of free labor! Don't hesitate to hire this company!